Privacy Policy

Who are we ?

Green Life, is an online e-shop selling CBD flowers, CBD oils & E-Liquids our address is in Switzerland (1208 Geneva GE) and our website is : https://greenlifeshop.ch.

This site is strictly reserved for adults 18 years and over in case of non-compliance with age, Green Life gives itself the right to delete with immediate effect the account name regulatory name.

  1. responsibility

The use of the site greenlifeshop.ch is made under the sole and entire responsibility of the User.

Consequently, greenlifeshop.ch can in no way be held liable in the event of damage, direct or indirect, of any nature whatsoever, including loss of profit, loss of profits, loss of customers, data, false data on its age,  material or immaterial property that may result from the use or impossibility of using the Site.


1.Collection of information

We collect information when you register on our site, when you log into your account, make a purchase, enter a contest, and/or log out. The information collected includes your name, email address, phone number, and/or credit card.

In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

  1. Use of Information

Any information we collect from you may be used to:

  • Personalize your experience and meet your individual needs
  • Provide personalized advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you by e-mail
  • Administer a contest, promotion, or survey
  1. E-commerce privacy

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company without your consent, other than as is necessary to respond to a request and/or transaction, such as for example to ship an order.

  1. Disclosure to third parties

We do not sell, trade, or transfer your personally identifiable information to third parties.

We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or when required to do so by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

  1. Information Protection

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?

Yes. Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way related to personally identifiable information on our site.

If you leave a comment on our site, you will be offered to save your name, e-mail address and website in cookies. This is only for your convenience so you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and log in to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check ” Remember me “, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By editing or publishing an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply shows the ID of the item you just edited. It expires after a day.

  1. Unsubscribe

We use the email address you provide to send you information and updates related to your order, occasional company news, information about related products, etc.

  1. consent

By using our site, you consent to our privacy policy.

feedback

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

  1. media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.

  1. Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a connected account on their website.

  1. Statistics and audience measurements

For statistical purposes greenlifeshop.ch, collects the number of visitors to its website https://greenlifeshop.ch and anonymously.

Only the administrator has access to it. Your data is deleted automatically after 90 days.

  1. Durations of storage of your data

If you leave a comment, the comment and its metadata are retained indefinitely. This automatically recognizes and approves subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username). Site managers can also view and edit this information.

  1. The rights you have over your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.

  • Transmission of your personal data
  • Visitor comments can be verified using an automated spam detection service.

    1. Contact Information

    You can contact our support via our email for any questions / Information to [email protected]

    1. What we collect and store

    During your visit to the site, we track :

    • Products you’ve seen : We use them to, for example, display products you’ve recently viewed
    • Location, IP address and browser type: we use them to estimate taxes and delivery costs
    • Delivery address: we will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order !

    We use cookies to track the contents of the shopping cart as you browse our site.

    Note : you can detail your cookie policy, and link to this section from here.

    When you purchase on our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card data and possibly account data such as username and password. This information will be used to :

    • Sending information about your account and order
    • Response to requests, including refunds and complaints
    • Payment processing and fraud prevention
    • Setting up your account for our store
    • Compliance with any legal obligation, such as the calculation of taxes
    • Improvement of our shop offers
    • Sending marketing messages, if you choose to receive them

    If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate order validation for future orders.

    We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to retain it. For example, we store order information for XXX years for taxes and accounting. This includes your name, email address, and billing and shipping addresses.

    We also store comments or reviews, if you choose to send them.

    1. Who on our team has access to the data

    Our team members have access to the information you provide to us. For example, store administrators and managers have access to:

    • Order information such as what was purchased, when and where it should be sent, and
    • Customer information such as your name, email address, and billing and shipping information.

    Our team has access to this information to process orders, make refunds and help you.

    1. What we share with others

    No sharing with Third Parties.

    1. Payments

    We accept payments by bank transfer, by TWINT & POSTFINANCE.

    1. Additional information

    Copyright © 2020 Green Life on data protection.